How to Fix Conversion Issue When Using AudFree Spotify Music Converter

If there are something wrong happened when using AudFree Music Converter for Spotify to convert Spotify songs or playlists, such as the conversion process doesn't get started and some Spotify songs stays at 0%, you can refer to the following possible solutions to solve the problem.

Method 1. Prepare Your Computer's Audio Output Device Well

If you are a user of Spotify Music Converter for Windows, please be well noted that you're required to connect an output device such as headphone, speaker, stereo, etc. to your Windows computer so that you can successfully play music files on Spotify. Put it another, if there is no audio output device, Spotify app itself can't play songs. As a result, when you press the 'Convert' button, AudFree wo't launch the converting process that will stays at 0%.

If you have met the same problem, please make sure you have connected an audio output device (such as headphone, speaker...) to your computer and the connection is OK when converting Spotify files.

connect audio output device to computer

Method 2. Confirm Your Music Can Play Well on Spotify App

If the audio output device's connection is OK, but you will still encounter some unexpected conversion errors when using AudFree Music Converter for Spotify. You need to check whether the original songs or playlists could play well on Spotify app.

If you are unable to play the Spotify tracks and receive the message 'This song is not available. If you have the file on your computer...', it means that you need to do something to make songs playable on Spotify. Now, you can refer to the following detailed tutorial to have a try.

Tip 1. Uninstall and reinstall Spotify desktop client

You can try to completely uninstall and re-install Spotify app on your computer. Please make sure you have re-installed the latest version of Spotify app and then you can check whether Spotify songs could be playable well again.

Tip 2. Clean/Delete Spotify local cache files

delete spotify cache files

Or you can have a try to clean or delete the Spotify local-file cache as below

Step 1. Please turn Spotify app off and locate to the /Library/Application Support/Spotify/ on Mac operating system. For Windows users, please go to C:\Users\*USERNAME*\AppData\Roaming\Spotify\Users\username-user\ folder by using file browser.

Step 2. Please find out the 'watch-sources.bnk' folder on Mac or the 'local-files.bnk' folder on Windows computer and delete it.

Step 3. Launch Spotify again.

Method 3. Make Sure Original Song Is Available on Spotify

If AudFree Spotify Music Converter can start to download Spotify songs automatically, but there are still something converting issues, such as some Spotify songs stays at 0% or it will pop up an error message: '1 file failed to load! The failed files are: ...'.

At this moment, you need to check whether added original songs are valid on Spotify or not.

If the original Spotify music is not available, which leads the conversion process of Spotify songs stays 0%, you just need to skip them directly and Spotify Music Converter will start to convert other valid files.

If Spotify music is available on Spotify but some wrong songs are converted, you'd suggested to enter to the Spotify settings and cancel the 'Auto Play' function to check this converting issue could be fixed well.

Note: The validity of Spotify songs will change dynamically.

If these solutions mentioned above still couldn't solve the conversion issue of AudFree Spotify Music Converter that you encountered, please contact us at support@audfree.com and offer more detailed information on how our software couldn't work well as usual and we will give the further assistance as soon as possible.

Aug 13, 2018 17:50 pm

Posted by Alex Wilson to Solutions

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