How to Cancel Deezer Subscription on Mobile/Desktop

By Nancy Steven Posted on 2024-2-13 / Post for Deezer Tips

"How do I cancel my Deezer subscription?" Deezer is one of the music streaming that offers millions of tracks for users to listen to online. It also allows users to download and enjoy music offline once they subscribe to an Individual/Family/Student Premium plan. Also, it provides a 1-month free trial of the Individual plan to users to access Deezer Premium features during the period. With a Deezer Premium account, users not only download music but also listen to ads-free music with HiFi quality and so on.

Yet, after using Deezer for a time, some users find that they don't like to continue using it as they can't afford for an expensive monthly fee. Or, they want to switch to another music service they like. In this case, they want to cancel Deezer subscription or Deezer free trial.

If you decide to do that, please follow the steps in the following parts. Here we will show you how to cancel Deezer on mobile and desktop step by step. Please note that you can't access Deezer Premium features like offline listening once you cancel your plan. But don't worry. You can get a powerful tool here to save your liked Deezer songs for offline listening after the cancelation.

cancel deezer subscription

Part 1. How to Cancel Deezer Subscription from Deezer Platform

To cancel Deezer membership, you can do so via the Deezer app or Deezer website. Here we will show you the detailed steps to make it on your mobile and desktop devices.

On Android/iOS Devices

Step 1. Start the Deezer mobile app from your Android, iPhone or other mobile devices. And then sign in with your Premium account.

Step 2. Head to the Settings section in Deezer app by clicking on the 'gear' icon on the screen. Then choose 'Account management'.

account management on deezer mobile app

Step 3. Click on 'Manage my subscription' under the 'MY SUBSCRIPTION PLAN' section.

cancel deezer subscription on mobile

Step 4. Then hit on 'Cancel my subscription' and pick up the reason why you want to cancel. Next, confirm your choice to cancel Deezer free trial and Deezer Premium plan.

On Windows/Mac Computers

Step 1. Open the Deezer desktop app or visit Deezer official website via a web browser, and log in to your Deezer Premium account.

Step 2. Tap your 'profile' at the top-right corner of the screen. Then choose 'Manage my subscription' from the list. Or, you can click on 'Account settings' > 'Manage my subscription'.

account settings option on deezer desktop platform

Step 3. Next, touch the 'Cancel my subscription' button at the bottom and then select your reason.

cancel deezer subscription on computer

Step 4. After that, click on the 'Confirm' button to complete Deezer subscription cancelation.

Part 2. How to Cancel Deezer Membership from Third-party Platforms

Besides using the Deezer platform to cancel Deezer subscription, you can also use other third-party platforms to do that. Here we will show you some methods to make it step by step.

Way 1. Via Settings App on iOS

Step 1. Open the Settings app on your iPhone, iPad, or other iOS devices.

Step 2. Click on your name and then choose 'iTunes & App Store'.

go to itunes and app store section on iphone settings app

Step 3. Tap the Apple ID option and then choose 'View Apple ID'.

Step 4. Log in with your Apple ID, Touch ID or Face ID.

Step 5. Scroll down and choose 'Subscriptions'.

cancel deezer membership on ios

Step 6. Locate and hit the Deezer subscription.

Step 7. At last, touch the 'Cancel Subscription' button.

Way 2. Via iTunes on Computer

Step 1. Launch the iTunes program on your Windows or Mac computer. Then log in with your Apple ID.

Step 2. Click on the 'Account' option at the top menu bar and then choose 'View My Account' from the list.

Step 3. Hit the 'Manage' option next to 'Subscription' in the Settings section.

cancel deezer subscription via itunes on computer

Step 4. Locate your Deezer subscription and then hit 'Edit'.

Step 5. Touch 'Cancel Subscription' to proceed to cancel it.

Way 3. Via Google Play Store on Android

cancel deezer membership via google play store on android

Step 1. Visit on your device and log in with your Google account.

Step 2. Hit 'My subscription' on the left side.

Or, open the Google Play Store app on your device. Then sign into your Google account and click on your profile. Next, choose 'Payment & Subscription'.

Step 3. Choose the Deezer subscription and hit 'Manage' > 'Cancel Subscription'.

Way 4. Via PayPal

cancel deezer via paypal

Step 1. Start the PayPal app on your device. Then tap the 'gear' icon at the upper-right corner.

Step 2. Pick up the 'Payments' option at the menu bar and then choose 'Manage Automatic Payments'.

Step 3. Choose and go to cancel your Deezer subscription. Then confirm it.

Way 5. Via Mobile Phone Providers

If you get the Deezer offer from some partners like local mobile service providers with Deezer, then you can use this method to cancel your subscription. That's to contact the mobile provider directly and ask them to help cancel Deezer membership.

Part 3. FAQs about Canceling Deezer Subscription

Q1: Why Do You Want to Cancel Your Deezer Premium Subscription?

A: Various reasons. Maybe you don't like to use Deezer platform anymore. Or, you want to save money. Or, you find other music services meet your needs and so on.

Q2: What Happens to My Deezer Music If I Cancel My Subscription?

A: If you cancel your Deezer subscription, you can still view your favorite tracks/playlists/content. But all your Deezer downloads will be grey and you can't play them.

Q3: Why Can't I Cancel My Deezer Subscription?

A: If you are using a Deezer Free plan, then you can't get the option to cancel your subscription. Also, if you join a Deezer Family plan as a member, you don't have the right to cancel your subscription. Only the plan owner can do that. Or, you can contact to Deezer Support Team for further assistance if there is any problem while unsubscribing.

Q4: Can I Get a Refund from Deezer If I Cancel My Subscription?

A: No, there is no such refund policy offered by Deezer. You can't get any refund after you cancel your Deezer membership.

Q5: Can You Listen to Deezer Offline After You Cancel Subscription?

A: No, you can't. Once you cancel your Deezer subscription, you will be back to Deezer Free plan. That means you can enjoy any Deezer premium features, including offline listening, unlimited skips and more.

Q6: Why Am I Still Being Charged After Deezer Subscription Cancelation?

A: 1. Maybe you didn't finish the cancelation process. If so, you need to check your email and confirm it. If you didn't get an email from Deezer, then you can cancel your plan by the above methods again. 2. If you cancel it from third-party platforms, it may take some time to finish. You can contact them for a quick resolution. 3. If you have multiple Deezer Premium accounts, then you need to ensure that all of them are canceled completely. Besides, You can contact Deezer Support or check the Deezer Help Center for refund assistance.

Part 4. How to Play Deezer Music Offline After Canceling Deezer Subscription

From the Q&A above, you may know that you can't listen to Deezer music offline once you stop subscribing to Deezer Premium. After that, you will be a Deezer Free plan user. So, is there any way to still enjoy Deezer songs offline after canceling your membership? Yes. Here in this part, we will show you a powerful tool.

AudFree Deezer Music Converter is a desktop program to help you download Deezer music without Premium. That's to say, you can use it to download any audio files from Deezer and listen to them without an internet connection even if you are not a Deezer Premium user.

This tool can output Deezer playlists, albums, songs, podcasts and more to common audio formats like MP3, FLAC, WAV and so on. Besides, it will retain the original quality and complete metadata of Deezer music tracks as well as block Deezer ads after the conversion. Also, it will work at a fast speed on your computer. After the conversion, you will get local Deezer music files and listen to them offline anywhere even if you cancel your subscription.

AudFree Deezer Music Downloader

audfree deezer music converter
  • Download music from Deezer with high quality at a rapid speed
  • Keep full ID3 tags of Deezer playlist, podcasts, songs, etc.
  • Convert Deezer music to MP3, WAV, AAC, etc.
  • Save Deezer music for offline listening forever after canceling membership

Now, you can follow the steps here to learn how to use this tool to download and convert music from Deezer for playing offline without any limits.

Step 1Reset Deezer music output audio parameters
change deezer audio format
After downloading and installing AudFree Deezer Music Converter on your computer, open it at once. To download Deezer music in your desired audio format, you can adjust it before converting. Please click on the Menu icon at the top bar on AudFree program. Then choose 'Preferences' > tap 'Convert' in the new window. Later, you can start to customize output audio format, audio channel and more for Deezer music. After that, press 'OK'.
Step 2Load Deezer music to AudFree program
add deezer music to audfree
After the settings, you can head to import Deezer music to AudFree software for converting and downloading. Please enter the pop-up Deezer music app, then find any track that you like. Then drag it to the main screen of the AudFree tool. Also, you can copy its link and insert it into the blank box on the AudFree program. You need to click on the '+' button to import the songs.
Step 3Download Deezer music free for offline playing after cancelation
download deezer songs for listening after canceling
At last, find and touch the 'Convert' button on the AudFree program. Then it will start the process. After that, you can click on the 'history' tab to locate all downloaded Deezer music files on your computer. You can listen to them offline on your computer or move them to other devices for listening offline after canceling your Deezer subscription.

Part 5. In Conclusion

Now, you get some tips to cancel Deezer subscription on your mobile and desktop devices. Once you do that, you can't enjoy Deezer Premium features anymore. For example, you can't listen to Deezer songs/playlists/podcasts offline and you can't listen to ads-free music. But this post also gives you a workaround to play Deezer music offline even if you cancel your membership. To do that, you just need help from AudFree Deezer Music Converter. It is a powerful tool that allows you to download and enjoy Deezer audio files offline even without a Deezer Premium account. Just give it a try and enjoy music you love from Deezer.

Nancy Steven

Nancy Steven

Staff Editor

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Nancy Steven is a writer with a passion for technology and music. She's been following the music streaming industry for years and has recently been working on providing easy-to-use tutorial to help Deezer users.

AudFree Deezable

Download and convert music from Deezer Free and Deezer Premium to FLAC, MP3, WAV, etc.