Many users in the Spotify Community complained that they had met the "Spotify Keeps Saying Offline" problem. They can't listen to their favorite songs even when they have a good internet connection. It happens often, and it can be really confusing. So, how to solve it?
Don't worry, we've got solutions for you. In this article, you will find out why does Spotify say offline and we will show you practical steps to fix it on iOS, Android, Windows or Mac. We even have a special solution to help you solve it once and for all. Let's go!

Part 1. Why Is My Spotify Currently Set to Offline
In general, when you have a WiFi or wired internet connection available, you should be able to stream your preferred music on Spotify seamlessly. However, there are specific instances where Spotify inaccurately displays the "Offline" status. When this happens, understanding the underlying cause is crucial. Here we will illustrate some of them below.
1. Network Issues: Poor Wi-Fi connectivity or network disruptions can trigger Spotify says offline issue.
2. Firewall Settings: Firewall restrictions on your device or network can inadvertently block Spotify's access to the internet, leading to Spotify keeps saying offline problem.
3. Spotify Offline Mode Is Enabled: If the Spotify app itself has been toggled into Offline Mode, this can sometimes lead to this miscommunication.
4. Overloaded Cache Data: Corrupted temporary files can prevent the software from reading incoming network signals.
5. Aggressive Battery Savers: If the low-power mode on your device is enabled, it will cut off background internet access for Spotify and other third-party applications.
Besides these, the outdated Spotify app and more can also cause the Spotify is currently set to offline error.
Part 2. Quick Fixes to Spotify Says Offline for All Devices
Now, we would like to introduce some easy methods for you to fix Spotify keeps saying offline issue.
Step 1. Turn your device's Airplane mode on for 10 seconds and then turn it back off. This will force a fresh network handshake.
Step 2. Unplug your home wireless router from the wall outlet, wait a minute, and plug it back in to clear the router's internal cache.
Step 3. Visit a third-party server monitoring website like Downdetector to ensure the Spotify server is not experiencing a global outage.
Step 4. Log out of Spotify and log back in on your device to restart things and start afresh.
Step 5. Check for and install any available updates for the Spotify app on your device.
If you have checked all the steps above and they can't help fix the issue, you need to check the following solutions on your device.
Part 3. How to Fix Spotify Says Offline on iOS (iPhone & iPad)
Apple devices generally have excellent app permission management, but aggressive data-saving features can sometimes interfere with streaming playback. If your iPhone is connected to Wi-Fi but Spotify music isn't playing, you should first check the app's internal settings.
1. Turn Off Spotify Offline Mode on iOS
At times, users are unaware that their Spotify is already in offline mode. If so, this doesn't let users play online music. Now, follow the below steps to ensure Spotify Offline Mode is turned off within the Spotify app on the device.

Step 1. Click on the Settings option in the Spotify app.
Step 2. Toggle the offline mode switch to Off in the settings page.
2. Authorize Cellular Data Usage
If an app works fine on Wi-Fi at home but not in your car, it's possible that iOS is blocking its cellular network access. Apple allows you to limit data usage for each app.

Step 1. Open the Settings app on your iPhone or iPad.
Step 2. Scroll down through the list of installed applications, find and tap on the Spotify app icon.
Step 3. Ensure the toggle next to 'Cellular Data' is lit up in green.
3. Clear Spotify App Cache on iOS
Cache data is often overlooked yet a substantial source of app failure. Sometimes, you might find cache data to be more than 3-4 GBs. What you need to do to clear Spotify cache to fix Spotify says offline issue is as follows that case.
Step 1. Navigate to Settings > General.
Step 2. Select iPhone Storage. Tap the Spotify icon and Offload app.

Clearing the cache will not delete your downloaded playlists and account data.
Part 4. How to Fix Spotify Keeps Saying Offline on Android
Android offers powerful customization options, but this also means that background data is more easily restricted. Samsung, Google Pixel, and OnePlus devices use different battery optimization software, which can accidentally interrupt music playback.
1. Turn Off Spotify Offline Mode on Android

Step 1. On your Spotify app, go to More and navigate to the Settings menu.
Step 2. Turn off the Offline Mode to disable it to enjoy Spotify online.
2. Disable Unrestricted Data Limits
Android's built-in "Data Saving" feature is notorious for severely impacting the streaming experience. If you're on a data plan, your phone may pause network connections for background apps.

Step 1. Go to Android's Settings > Apps or App Management section.
Step 2. Locate the Spotify app option and tap the 'Mobile data & Wi-Fi' usage category.
Step 3. Turn on the 'Unrestricted data usage' switch so the music never pauses, even when Data Saver is active.
3. Clear Spotify App Cache on Android
Step 1. Navigate to the Settings menu on your device, scroll down and choose Apps.
Step 2. Select Spotify and then Storage. The Clear cache option is available under Cache data. Then hit on it to clear Spotify app cache.

Part 5. How to Fix Spotify Says Offline Issue on Windows PCs
When a Windows laptop refuses to connect to a music server, the problem is almost always related to network security protocols or Virtual Private Networks (VPNs). Check the fixes below to solve Spotify keeps saying offline problem on your Windows computer.
1. Check Firewall Settings on Windows
To solve Spotify says no internet connection problem, it's smart to check your network and firewall settings as well. Since a computer firewall will prevent any program from harming your computer, it can be a reason that Spotify has been put in offline mode. Do the steps below on Windows to check firewall settings.

Step 1. In the Control Panel, go to System and Security > Windows Defender Firewall > Allowed an app through Windows Firewall and choose Change Settings.
Step 2. Then, next to Spotify, ensure both the Private and Public checkboxes are ticked. Finally, press the OK button.
2. Turn Off Spotify Offline Mode on Windows

Step 1. Hit on the Settings option from your profile section in the Spotify app.
Step 2. Look for the Offline Mode and click on it to deactivate it.
3. Check VPN Configuration
If you are using a Virtual Private Network (VPN) for secure browsing, an unstable server connection can cause Spotify set to offline to protect your data.
Step 1. Open your VPN app on your desktop.
Step 2. Disconnect from the virtual server temporarily and try to play a song from Spotify.
Step 3. If the music streams, try reconnecting your VPN to a different geographical server that provides higher bandwidth.
4. Turn off the Power-saving Mode

Step 1. On the right side of the Taskbar on your Windows laptop, click the battery symbol.
Step 2. Choose Battery settings.
Step 3. Scroll down to the 'Battery Saver' section and uncheck the option next to Turn Battery Saver on automatically if my battery falls below a certain level.
5. Reinstall Spotify App
Step 1. Open your Windows Settings, go to Apps > Installed Apps.
Step 2. Locate the Spotify app option, tap the three dots icon next to it and choose Uninstall.
Step 3. Once you uninstall Spotify completely, re-download the latest version of the Spotify app from its official website and re-install it on your desktop.
Part 6. How to Fix Spotify Is Currently Set to Offline on Mac
macOS provides a highly stable environment for audio playback. However, Apple's strict privacy and online tracking measures can sometimes be too aggressive when managing third-party media players.
1. Check Firewall Settings on Mac

Step 1. Launch the Firewall on your Mac and click the lock symbol. Your administrator username and password must be entered.
Step 2. When you click Advanced, a firewall security dialog box will appear. Then click the plus button to the right.
Step 3. Later, choose Spotify from the dialog box and press Add.
2. Turn Off Spotify Offline Mode on Mac
Step 1. Open the Spotify app and hit on 'Spotify' from the top left of your Apple system.
Step 2. Pick up 'Offline Mode' from the list to uncheck it if it is enabled.
After these steps, start the Spotify app and try playing music to see if Spotify keeps saying offline.
3. Clear Spotify App Cache
Step 1. Ensure the Spotify app is completely closed.
Step 2. Open the Finder window, click Go in the top menu bar, hold down the Option key on your keyboard and click Library.
Step 3. Open the Caches folder, locate the 'com.spotify.client' folder and drag it to your Trash bin directly.
Part 7. How to Listen to Spotify Music Offline with Ease
You can follow the steps above to solve Spotify says offline issue. If not, you can get a reliable way to bypass this error permanently. By the way, unlocking the potential of Spotify music offline is easy thanks to AudFree Spotify Music Converter. With it, you can download Spotify songs, playlists, albums, podcasts, etc. and play them offline anytime anywhere.
You can choose from various output formats, including MP3, FLAC, WAV, AIFF, and more, ensuring compatibility with any device or music player. AudFree Spotify Music Converter is committed to maintaining the original ID3 tags for Spotify music, such as song title, artist, album, and cover art. Moreover, with a lightning-fast 13X conversion speed, you won't have to wait long to convert Spotify music and listen to Spotify music offline, making the process seamless and time-efficient.
Converting and Playing Spotify Music Offline via AudFree Spotify Music Converter
Step 1. Download and launch AudFree Spotify Music Converter on your Windows or Mac computer.
Step 2. From Spotify music library, tap a song and hit the '+ ♫' option. Later, click on the 'Add to list' button to add songs from Spotify web player to AudFree tool's Converting window.

Step 3. Next, choose Preferences from the menu bar to open a new window where you can select your preferred output format from MP3, FLAC, M4A, AIFF, Lossless, M4B, and WAV. Besides, audio channel, sample rate and more parameters can be altered.

Step 4. Click the 'Convert' button in the Converting window to begin converting. AudFree Spotify Music Converter for Windows and Mac can automatically download and convert Spotify songs to MP3 audio files. Later, you can find the local Spotify audio on your computer and move them to other devices for playing offline.

Besides, you can use AudFree Streaming Audio Recorder to download music from Spotify for true offline playback. In addition, you can use this tool to download music from YouTube Music, Amazon Music, Apple Music, SoundCloud and so on.
Part 8. In Conclusion
To wrap it up, if you've been frustrated by Spotify constantly saying it's offline when you have internet, don't worry, we've explained why it happens and shared easy solutions to fix it. From checking your internet connection to using AudFree Spotify Music Converter for offline listening, we've got your back. With all these fixes above, you can say goodbye to offline issues and enjoy your Spotify music hassle-free!
Charles Davis
Chief Editor




