If your free TIDAL Sprint or Tidal T-Mobile subscription has recently stopped working, you're not alone. The once-popular carrier perk has officially ended since 2023, leaving many users wondering what happened. So, this guide breaks down the full story, why the promotion was discontinued, and the best ways to keep enjoying high-quality Tidal music today.

Part 1. What Happened to Tidal T-Mobile and Sprint
To learn why this popular benefit was gone, let's look back at its origins and the changes in detail.
Tidal with Sprint: The Golden Age
For many years, Sprint partnered with Tidal as a major selling point for its Premium mobile plans. In fact, Sprint acquired a 33% stake in Tidal in 2017, allowing for a deep and seamless integration. Users with a Sprint Unlimited Plus and Unlimited Premium can get a permanent Tidal HiFi subscription as a bundled perk. This attracts lots of people to choose Sprint.
T-Mobile Takes Over Sprint: The Merger
In April 2020, T-Mobile officially merged with Sprint, changing the wireless industry in a big way. This started a long process of combining networks, billing systems, customer plans, and even third-party perks. At first, T-Mobile kept Sprint's old contracts, so if you had a free TIDAL subscription through Sprint, it still worked after you switched to T-Mobile's network. T-Mobile also took over Sprint's 33% ownership in TIDAL as part of the merger.
Eventually, though, T-Mobile's goal was to move everyone to its own 'Un-carrier' plans and perks, like 'Netflix on Us'. In 2021, T-Mobile sold its share of TIDAL back to Jay-Z and the artist group that owned it, but it continued to support TIDAL access for Sprint users for a while longer.
T-Mobile and Sprint Are Gone: The End of an Era
As T-Mobile completed the final stage of merging Sprint's billing systems, known internally as 'Magenta Complete', it started phasing out older Sprint perks that didn't fit its own lineup. By summer 2023, customers began receiving texts and emails announcing the end of the TIDAL partnership. Starting August 1, 2023, no new activations were allowed, and by September 1, all existing free TIDAL subscriptions tied to T-Mobile and legacy Sprint plans were officially ended.
Alternative Benefit: Pandora Premium
To replace the Tidal benefit, T-Mobile has introduced an alternative for eligible customers. Starting from August 2nd, 2023, select "Magenta Complete Customers" on Plus or Premium plans will receive an SMS informing them of their eligibility for a new benefit - Pandora Premium. This new benefit provides access to Pandora Premium for one year. But it had to be claimed by October 31, 2023, and it wasn't a true replacement for the high-quality TIDAL benefit.
Part 2. Alternatives to Tidal T-Mobile and Sprint
Though Tidal Sprint and Tidal T-Mobile are gone, you can still get ways to listen to Tidal music without them. Now, take a look at the methods below.
Method 1. Subscribe to Tidal Free Trial
The most direct and easy way to enjoy Tidal music for free is to subscribe to a Tidal free trial. You can directly go to Tidal's official website to get a free trial for 30 days. In this way, you can access Tidal music library and enjoy music with the highest possible audio quality during the period.
Method 2. Save Tidal Music Forever and Offline
For those who want to keep their Tidal songs forever for full control and listen to Tidal music without a subscription, the best option is to download Tidal songs as local audio files.
To do that, tools like AudFree Tidal Music Downloader can help. It works by downloading Tidal music as local files so that you can listen to Tidal music offline whenever you want.
Also, this tool can download and convert Tidal music to MP3, FLAC, WAV, etc. without any problem. It is intelligent enough to retain 100% original quality and ID3 tags from Tidal. With the assistance of this tool, you can hold the downloaded Tidal music files for life and enjoy Tidal music on any device for free without a monthly Tidal subscription.
AudFree Tidal Music Downloader
- Download Tidal without touching audio quality
- Convert Tidal to FLAC, WAV, MP3 and other common formats
- Download Tidal to your computer locally without Premium
- Get free Tidal forever without being a T-Mobile or Sprint subscriber
How to Get Free Tidal Forever without T-Mobile/Sprint
- Step 1Customize Tidal Music Output Parameters

- Launch the AudFree Tidal Music Downloader from your computer, and you will see the built-in Tidal web player on its main screen. To adjust the Tidal music output format, click on the Menu button and select the Preferences > Conversion option. At this point, you can set the format to MP3, AIFF, FLAC, etc. according to your needs. It is also possible to adjust parameters like bit rate, sample rate, etc. to change the output audio quality.
- Step 2Add Tidal Music to AudFree Tidable

- Browse and find your favorite Tidal songs in the Tidal web player, then open the track, press the + button and touch the Add to list button to load the music.
- Step 3Get Tidal Music for Free Forever

- Press the big Convert button and it will start the downloading and converting process. Generally, the conversion time depends on the number of Tidal tracks added. When it's done, you can navigate to your computer's target folder to view all Tidal Music. Now, you can get Tidal for free and listen to Tidal music offline without a subscription account and app.
Part 3. FAQs of Tidal Sprint and T-Mobile
Is Tidal Still Free for Former Sprint Customers?
No. The free Tidal benefit was officially discontinued on September 1, 2023. Now, no one can get this offer.
Which T-Mobile Plans Include a Free Tidal Subscription?
None. T-Mobile doesn't offer any free Tidal subscription with its plan anymore.
Why Is My Sprint Tidal Login Not Working Anymore?
That is because T-Mobile ended the Tidal free subscription benefit. Your Tidal Sprint account is not available anymore.
What Happened to My Tidal Playlists After the T-Mobile Offer Ended?
Your Tidal account and all your Tidal playlists were not deleted. Your playlists, favorites and listening history are still saved and tied to your account. But your Tidal account became inactive when the free subscription from T-Mobile ended. To access your Tidal music library again, you need to resubscribe to the Tidal plan.
Part 4. In Conclusion
The end of the Tidal with T-Mobile partnership marks the closure of a great era for music-loving mobile users. While the loss of this free perk is disappointing, the transition is a natural result of the massive Sprint and T-Mobile merger.
Fortunately, there are other alternative options for you to enjoy Tidal music. You can seamlessly continue your high-fidelity journey by subscribing to TIDAL directly, or take permanent ownership of your favorite Tidal music with a tool like the AudFree Tidal Music Downloader. With these ways, you can still listen to Tidal music without using a subscription and the Tidal app on the device you like.
Miley Swift
Staff Editor







