Amazon Music Won't Download? 9 Fixes Here!

By Roger Kelly Updated on 2023-01-17 / Update for Amazon Music Tips

Q: "I recently subscribed to Amazon Prime because I wanted to download some of my playlists. But these days when I add them to my download queue, nothing happens and Amazon Music won't download. Why won't Amazon Music app download? How can I solve it?"

The problem of Amazon Music not downloading is really annoying if it can't be solved. Therefore, in this article, we summarize some possible reasons and 9 solutions. In addition, we also answer some common questions about downloading Amazon Music.

amazon music not downloading songs

Part 1. Why Won't Amazon Music Download

If you are a member of Amazon Music, then you will have the ability to download songs for offline listening. However, many users have reported that songs not downloading on Amazon Music. If you are suffering from this issue, the reason may be:

1. Unstable Internet Connection

It is easy to understand that you need to have a stable internet connection to download music from Amazon Music. If your network is slow, then the download process will not work properly.

2. Your Subscription Has Expired

Only Amazon Music Prime and Amazon Music Unlimited allow you to enjoy offline songs. Therefore, if your subscription has expired, you will not be able to download songs.

3. Amazon Music Has Deleted Songs

Sometimes, Amazon Music will delete a song or an entire playlist because it no longer has a license. If this is the case, then you won't be able to fix the Amazon Music not downloading to phone/PC problem.

4. Not Enough Storage Space

The songs you download from Amazon Music will use storage space to save. If you don't have enough storage space, then Amazon Music will not be able to download.

5. Application Malfunction

If the Amazon Music application has some glitches, then the download process will not work properly. This may happen occasionally, but you can fix the problem by restarting the application and your device.

Part 2. How to Fix Amazon Music Not Downloading

According to some possible causes above, we have summarized 9 solutions to Amazon Music download not working. Simply follow the solutions below and you will get your problem fixed.

Fix 1. Check Your Internet Connection

First, check that you are connected to a stable network. Either you can switch to a stronger Wi-Fi connection, or you can use a VPN to get rid of network congestion. Please note that you need to check the Amazon Music download settings, just like we show below.

Step 1. Open Amazon Music and go to 'My Music' > 'Settings'.

Step 2. Scroll down and find 'Download only on Wi-Fi' and turn off it.

turn off download only on wifi

If this option is turned on, then the problem of Amazon Music queue works but not downloading will happen if you are not connected to Wi-Fi.

Fix 2. Check Your Amazon Music Subscription

If the network connection is fine but Amazon Music doesn't download, then you can check your subscription. You can download songs only if you are a Prime, Unlimited or HD Music subscriber.

Fix 3. Restart Your Device

Maybe there are too many apps working in the background, making your device slow. If this is the case, restarting your device can go a long way in fixing some minor glitches on your device.

Fix 4. Force Close Amazon Music

Also, you can force-stop the Amazon Music app and then restart it again. This will also clear up some glitches in your application. To do this, open your device's 'settings' app. Then find 'Apps & notifications' > 'Amazon Music'. Choose the 'Force Stop' option.

force stop amazon music to fix amazon music not downloading

Fix 5. Clear Amazon Music Cache

Amazon Music stores some cache files so that the songs are displayed immediately the next time you use them. These temporary caches can take up storage space in your device. So, if they are taking up too much storage space, you can clear Amazon Music cache to fix the problem.

Fix 6. Sign Out and Sign in Again

You can also sign out and sign in to your Amazon Music account to fix the problem of Amazon Music not downloading Android/iPhone. When your paid subscription has not expired, it will fix the temporary glitch and bring the app to your attention.

Fix 7. Reinstall and Update Amazon Music

If you are using an old version of the Amazon Music app, you can do a clean uninstall of Amazon Music and then install its latest version. Because the outdated application is prone to bugs and updates will fix some problems users encounter.

You can open the App Store for iOS or Google Play Store for Android to find the Amazon Music app. Then check if there is an available update. If yes, tap on 'Update' to download and install the newest application.

Fix 8. Re-download Your Songs

If you have updated your Amazon Music app and Amazon Music won't download, you can download the songs again. Especially if you find that your offline songs are grayed out or unplayable. The reason may be that they have not been restored yet. Therefore, you can click on the 'Download' icon to make Amazon Music download again.

Fix 9. Download Amazon Music Songs without Issues

If your problem still exists, you can try using a professional Amazon Music downloader to download songs. Among all the products, AudFree Amazon Music Downloader is the best one you can use. It doesn't require an Amazon Music subscription and allows you to download songs, playlists, and albums from Amazon Music. You can keep the Amazon Music files for as long as you want.

Not only this, it allows you to convert Amazon Music to MP3, FLAC, and more popular audio formats. After that, you can transfer the converted songs to other devices for offline playback. There is no problem with Amazon Music not downloading and you can enjoy music offline on any device you want.

AudFree Amazon Music Converter

audfree amazon music converter
  • Download Amazon Music songs without a membership
  • Convert Amazon Music to MP3, etc. for playback on other devices
  • There is no Amazon Music songs not downloading issue
  • Keep Amazon Music offline for as long as you want

You can first install the AudFree Amazon Music Converter on your computer. Then we will guide you on how to use it to fix the problem of Amazon Music won't download.

Step 1Adjust the Output Parameters of Amazon Music
adjust amazon music output format
Launch AudFree Amazon Music Converter and click the 'menu' icon on the top right. Then select the 'Preferences' and 'Convert' buttons. Here you can customize the output parameters for your Amazon Music songs. you can choose the output format and change the audio channels, bit rate, and so on.
Step 2Add Amazon Music songs to AudFree Amable
add amazon music to audfree amable
Locate the songs on Amazon Music that cannot be downloaded. Then you can directly drag and drop them to this software's main interface. Or you can copy and paste the track's link into the search box at the top, and then press the 'Add' button to import the songs.
Step 3Fix Amazon Music Not Downloading Songs
fix amazon music not downloading songs by audfree amazon music converter
Click the big 'Convert' button at the bottom-right corner of the main interface. Then this powerful Amazon Music converter will start the conversion process immediately. It will download Amazon Music to computer and store them in your local folder. When it is done, you can navigate to the target 'Output' folder to view all the Amazon Music files. Then you can listen to your favorite Amazon Music songs without any issues, including Amazon Music songs not downloading.

Part 3. FAQs about Downloading Amazon Music

Q1: Is There a Download Limit on Amazon Music?

A: No. There is no limit to how many songs you can download. However, remember that the downloaded songs from Amazon Music are protected. They can only be played through the Amazon Music application. You are not allowed to export them to an external storage or transfer them to other devices.

If you want to bypass this restriction, simply use AudFree Amazon Music Converter. It allows you to download local audio files from Amazon Music. Then you are able to listen to them on any device you want.

Q2: Why Are My Amazon Music Downloads Not Appearing?

A: If you cannot see your Amazon Music downloads, try refreshing your music or updating the application. To refresh your music library, open Amazon Music and tap on 'Settings' > 'Refresh My Music'.

Q3: Why Won't Amazon Music Let Me Download?

A: To download songs from Amazon Music, you need a subscription to Prime, Unlimited or HD Music. So, you can check if you are already subscribed to Amazon Music. Also, check if you have a stable Internet connection. If they are fine but you still can't fix the problem, don't worry. Try using AudFree Amazon Music Converter. It enables you to download music from Amazon Music without any problem. Moreover, no Amazon Music membership is required.

Today we show you how to solve the problem of Amazon Music not downloading to iPhone/Android/PC. You can simply try the common solutions we mentioned above one by one. If they don't work, try the last solution - use AudFree Amazon Music Converter. This is the best solution because it allows you to download music from Amazon Music without a membership and without any problems. With it, you can enjoy Amazon Music on any music player on any device.

Roger Kelly

Roger Kelly

Staff Editor

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Roger Kelly has been dedicated in content creation about music streaming services and technology for over 6 years. He is an expert and computer geek to provide fixes and tips about various recorders and Amazon Music.

AudFree Amable

Download Amazon Music Free, Unlimited and Prime Music playlists to MP3, etc. for offline listening.

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