Tidal Stops Playing When Screen Is Off? Solved!

"When I am playing Tidal MQA on my Samsung Galaxy S20, Tidal stops at random when the screen is off." You may run into such an issue as described above. Tidal stops playing when the screen is off at random. And you have to wake your devices time and time again to resume your loved Tidal songs, which disturbs you a lot. However, you have no idea how to fix it, right?

Fortunately, we will nail down possible factors resulting in this problem. Both common methods and an advanced trick will be presented to you in this post. Let's have a look together!

tidal stops playing when screen is off

Part 1. Tidal Stops Playing When Screen Is Off -- Potential Reasons

First, let's figure out the underlying factors that trigger the 'Tidal stops playing when the screen is off' issue. We have summarized several common reasons under the feedback of Tidal users. Check your Tidal app or device while reading.

1.1 Tidal Background Activity Is Restricted

Most smartphones or desktops embrace a feature to restrict the background activity of Tidal if you are keeping your device locked or using another app. It aims to save the battery of your mobiles or desktops. However, it will hold Tidal's functioning back with the limitation. It is the main reason behind Tidal music playback stopping when devices lock.

1.2 Power Saving Mode Is Enabled

Power saving mode should also be responsible for the 'Tidal stops playing when screen is off' problem. It will serve to keep the battery healthy after phones or computers are locked. But simultaneously, it reduces the battery power supply to Tidal in the background. When the screen of your iPhone or Android even your computer turns off, Tidal will keep pausing.

1.3 Music Widgets Are Interrupped

A majority of phones such as the iPhone or Samsung will offer multiple useful widgets on the locked screen including weather, music, alarm. Sometimes, other third-party apps will interfere with the running of the music widget. And then Tidal music stops when the device screen locks.

1.4 Sleeping Mode Is Activate

If you set sleeping mode on your device, particularly your desktop, you will get stuck in the 'Tidal stops playing when the screen is off' trouble. Because sleeping mode will terminate the background functioning of apps including Tidal. That is a source that automatically pauses currently playing Tidal songs.

1.5 Battery Optimization Mode Is On

Many smartphones come with a built-in battery-optimizing feature. That is, by stopping apps' background running, personalized battery profiles on your device will work to optimize battery usage. So battery optimized mode is also a culprit to pause Tidal playback when devices lock.

1.6 Activated Data Saver Mode

Resemble power saving mode, when the device screen is off, the data saver mode will automatically limit even end the data usage of Tidal and hamper its playing.

1.7 Generic Reasons

Similar to other Tidal playback errors, some generic reasons play significant roles in the 'Tidal stops playing when the screen is off' matter. For example, crashed Tidal app, outdated Tidal version or device firmware, and corrupted or excessive cache files. Because there will be some bugs or problems with your outdated Tidal app and device firmware as well as corrupted cache files. They influence the smooth operation of Tidal.

Part 2. Tidal Stops Playing When Screen is Off on iPhone/Android/PC/Mac -- Common Methods

After understanding why Tidal stops playing when the screen is off, we will proceed to talk about how to fix this issue. There are several common solutions below. Please choose the most suitable troubleshooting based on the possible triggering factor existing on your device.

2.1 Allow Background Activity

Allowing the background activity of Tidal should be the first solution to resolve the 'Tidal stops playing when the screen is off' issue. To remove the restriction is quite easy, and you can follow the guide:

Enter into the 'Settings' app, click on 'Apps' > 'Tidal' > 'Battery' > 'Allow background activity' one by one. Then you can activate Tidal background playback when the screen is off.

allow tidal background activity

2.2 Turn Off Power Saving Mode

Disable power saving mode contributes to keeping Tidal music playing when the screen turns off. So please have a try in the following steps:

For Android / iOS:

Get into the 'Settings' app on your phone, and select 'Battery & performance' > 'Battery saver' (also called 'Power saving mode'). Then switch off the right button.

turn off battery saver on phone

For PC / Mac:

Navigate to 'Setting' on your computer. Select 'System' > 'Battery' > 'Battery saver'. Then deselect 'Turn battery saver on automatically'.

turn off battery saver on desktop

2.3 Deactivate Widgets

To fix the 'Tidal keeps pausing when the screen is locked' issue, you need to deactivate the music widget from the lock screen settings. Please refer to the following tutorial:

Step 1. On the 'Settings' of your phone, tap on 'Lock Screen' > 'FaceWidgets'.

Step 2. Proceed to toggle off the button next to 'Music'.

disable tidal music facewidget on screen

2.4 Remove Tidal from Sleeping Apps

To remove Tidal from sleeping apps for smooth playing in the background here is how to operate it:

For Android / iOS:

Step 1. Navigate to the 'Settings' app on your smartphone, then tap 'Device care' > 'Battery' .

Step 2. On the battery section, click 'Background usage limits' > 'Sleeping apps', choose 'Tidal', and hit the 'Remove' button in the bottom right corner.

For PC / Mac:

Step 1. Get into 'Settings' and choose 'System', then tap on 'Power & Sleep'.

Step 2. Shift your gaze to the 'Sleep' section and change the time.

remove tidal from sleeping mode

2.5 Disable Battery Optimization

To remove the battery restriction for Tidal for fluent playing when screen is off, you also need to disable battery optimization.

Step 1. Go to 'Settings' and choose 'Apps'.

Step 2. Click the top three-dot icon. Then choose Special access.

Step 3. Tap on 'Optimize battery usage' and scroll to 'Tidal'. Toggle off the right button to gray.

deactivate optimize battery usage for tidal

2.6 Adjust the Data Saver Settings

Same as allowing background activity, you also need to adjust the data saver setting to ensure the background data usage for proper Tidal running.

Step 1. Get into 'Settings' and select Apps.

Step 2. Select the 'Tidal' app. Tap 'Mobile data'.

Step 3. Switch on the button near "Allow background data usage".

enable tidal background data usage


Aside from those methods mentioned above, updating the Tidal app or your device firmware, restarting or reinstalling the Tidal app, and clearing Tidal cache files or data are primary solutions to solve such playback issues as 'Tidal stops playing when the screen is off'. Then can regularly support the smooth functioning of all apps and protect your app and device from viruses and bugs.

Please refer to the detailed steps in earlier articles: Easy Ways to Fix Tidal Not Playing Music Issues

Part 3. Advanced Fix to Keep Tidal Music Playing When Screen Turns Off

If the common methods are to no avail, you needn't worry a lot. Because we have prepared an advanced way to keep Tidal music playing when the screen turns off. All you need is only third-party Tidal music converting tool. Here, we want to introduce AudFree Tidal Music Converter to you.

As a one-stop music converter with powerful features, it works to download and convert Tidal Free, Tidal HiFi, and HiFi Plus music to local files. Besides, it converts Tidam music to MP3, FLAC, WAV, AAC, M4A, and M4B.

This smart tool supports you to play Tidal downloaded content on all devices and players without playback issues. With it, you won't face the 'Tidal stops playing when screen is off' matter forever when playing Tidal music offline at any time.

How to Use AudFree Tidal Music Converter

Step 1Add Tidal Audios to AudFree Tidal Music Converter:
add tidal music to audfree tidal music converter
Once AudFree Tidal Music Converter is installed successfully, double-click it and Tidal will launch at the same time. Copy and paste the URL link of Tidal music to the converter. Alternatively, drag the single song from Tidal and drop it into the converter directly. Then tap the '+' icon in the upper right corner.
Step 2Personalize Output Audio Format and Parameters for Tidal Music:
adjust output format and parameters for tidal music
Drop down the upper-right toolbar. Click 'Preference' and 'Convert'. You can choose to convert Tidal audio into such as FLAC, MP3, and outher popular output audio formats. And you can set the bit rate, sample rate, audio channels, and other parameters at will. If you want to get extremely high-quality sound, please customize the Tidal audio output format as FLAC or WAV and select the bit depth as 24-bit.
Step 3Begin to Convert Tidal Music as Local Files
convert tidal music and fix tidal stops palying when screen is off
Just hit the 'Convert' button and wait a while, the Tidal audios will be converted and saved into the target folder you set before. Then tap on the bottom 'Converted History' section with a red badge, and you can find the downloaded Tidal music. You are able to transfer the local Tidal audio to any other device or player. In this way, you can be prevented from the 'Tidal keeps pausing after the device is locked' trouble.

Part 4. In Conclusion

In this post, we have figured out the underlying factors behind the 'Tidal stops playing when screen is off' issue. We also provide relevant solutions to solve it. Most importantly, we have presented the advanced fix: use third-party tools.

AudFree Tidal Music Converter is a pretty shot for you. With an intuitive interface and several simple steps, you can convert and convert all types of music from Tidal to local files instead of temporary cache files. You can preserve the Tidal downloads forever and listen to them on multiple devices and players. This way can avoid annoying playback pauses after device's screen locks.

Mar 20, 2023 6:00 PM

Posted by Miley Swift to Tidal Tips


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