Q: "I've successfully purchased an Audible audiobook, but it's not showing up in Audible. Why is my Audible book not showing up in app? Can you help me show my books again?"
Audible is the first choice for many people to listen to audiobooks. But it can have some problems. For example, many users have reported that downloaded Audible books have disappeared. How to fix the problem of Audible books not showing up in library? Keep reading to find the solution. You'll get 9 of the most effective ways to make Audible appear on your device again.
- Solution 1. Refresh Your Library
- Solution 2. Sorting & Filtering
- Solution 3. Remove Audible Books from Archive
- Solution 4. Check Your Credit Card Information
- Solution 5. Complete Your Purchase
- Solution 6. Sign Out and Sign In Again
- Solution 7. Change Your Marketplace
- Solution 8. Contact Audible Support
- Solution 9. Convert Audible Books for Offline Playback
Solution 1. Refresh Your Library
Is Audible book not showing up in library? Try refreshing your library on Audible. How much time it takes depends on the size of your library. Follow the steps below to refresh your library on the Android/iOS/Windows app.
Step 1. Launch the Audible application on your Android device and tap the 'profile' icon.
Step 2. Hit on the 'menu' icon at the top left. Then choose the 'Help & Support' option.
Step 3. Tap on the 'three dots' at the top right and tap 'Full Library Refresh'.
Step 1. Go to Audible on your iOS device and tap on the 'profile' icon at the top left.
Step 2. Tap on the 'gear' icon at the top right and then choose 'Data & Storage' > 'Refresh Library'.
Step 1. Open Audible on Windows and tap on the 'menu' icon at the top left.
Step 2. Scroll down and tap on 'Help'. Then choose 'Full Library refresh'.
Solution 2. Sorting & Filtering
The sort & filter feature allows you to choose how you want to view your Audible books in your library. Therefore, your audiobooks may not show up, possibly because the particular filter you selected does not include the book you want. In this case, you can try changing the way you view the title to find your Audible book. Sometimes the problem of Audible books not showing up in library will be resolved.
Step 1. Open Audible and tap 'Library' at the bottom.
Step 2. Tap the 'All' button under 'Titles'.
Step 3. Tap on the 'Sort' button and choose 'Recent'.
Step 4. The book you recently bought should be in your library.
Step 1. Open Audible and tap 'All' in 'Library'.
Step 2. Tap on 'All Titles' and then tap 'Sort'.
Step 3. Choose 'Recent' and your book should appear in your library.
Solution 3. Remove Audible Books from Archive
"Why is my book not showing up in Audible?" It may be that the book title you are looking for has been archived. You can remove the book from your archive to solve the problem.
Step 1. Launch Audible and tap 'Library'.
Step 2. Tap on 'Collections' at the top and then tap 'Archive'.
Step 3. Tap on the 'three dots' button at the right of the book.
Step 4. Tap 'Remove from Archive'.
Solution 4. Check Your Credit Card Information
"Why is my book not showing up in Audible library?" If your credit card information is incorrect, then your payment will not be successful. In this case, you will meet the problem of the Audible book not showing up in library. If you have met the cases below, then it means that you have not purchased the book successfully:
1. You have not received an email from Audible confirming your purchase.
2. The book purchase shows up as "Order Declined" in the 'purchase history' on the account details page of the Audible website.
If you are one of the cases, you will need to check and edit your payment method. Then repurchase the book and get it back to your library. Here is how you can edit your payment method:
Step 1. On your computer, go to Audible.com and log in to your account.
Step 2. Tap 'Payment' from the left panel.
Step 3. Tap 'Manage Credit Card'. Then you can choose to 'Edit', 'Delete Card', or 'Add a Card'.
Solution 5. Complete Your Purchase
There are several steps you need to take when purchasing an audiobook. In order to complete your purchase, you must complete your purchase by clicking 'Complete Purchase' on the last page of your shopping cart. Otherwise, the problem of Audible books not showing in app will appear. Here is how you can complete your purchase:
Step 1. Go to the Audible account details page.
Step 2. Choose a book you like and then tap on it.
Step 3. Click 'Add to cart'.
Step 4. Find that book in your cart and then click 'Proceed to Checkout'.
Step 5. Finally, click 'Complete purchase' and now your book will appear in your library.
Solution 6. Sign Out and Sign in Again
If you have more than one account, you may not notice that the purchase was for another account. Therefore, you can log out of your Audible account and log back into the correct account. Besides, this method will speed up the loading of Audible books in your library.
Step 1. Launch Audible and tap the 'Library' section.
Step 2. Tap the 'menu' button and then choose 'Settings'.
Step 3. Then tap on the 'Sign out'.
Step 4. Wait a few seconds and then tap 'Sign in' to log in to your correct account.
Step 1. Open Audible and tap 'Home'.
Step 2. Tap on the 'Settings' icon and then scroll down and tap 'Sign Out'.
Step 3. To sign in again, tap 'Sign in'.
Solution 7. Change Your Marketplace
Similarly, if you are logged into an Audible marketplace that is not the one where you purchased the book, then the problem of Audible books not showing up in app will occur. If this is the reason, then you can switch to the correct marketplace where you purchased your books.
Step 1. Launch the Audible application on your Android/iOS device.
Step 2. Hit on the 'menu' icon at the top left. Then choose 'Settings' > 'Sign out of Audible'.
Step 3. Tap on 'Marketplace' and then choose the one that you purchase books.
Step 4. Log in to your account and the Audible book should appear in your library.
Step 1. Open 'Settings' and then click 'Sign out'. (Once you sign out of your account, your downloaded books will also be removed. So, you can back up your Audible books before signing out.)
Step 2. You can now click 'Marketplace:Audible.com' and then choose the correct marketplace.
Step 3. Log in to your account again and check if your book appears.
Solution 8. Contact Audible Support
You can also try contacting Audible support to explain the problem of Audible book not showing up in library. Once you have provided sufficient conditions, they will help you add your purchased books to your library. If you think it's too complex, go to the last solution.
Solution 9. Convert Audible Books for Offline Playback
"Why is my Audible book not showing up?" Having problems with Audible books not showing up in Alexa or other devices? That's because Audible has copyright protection for its books. In this case, the solutions above cannot solve your problem. You can only solve the problem by converting Audible books. And you will need the help of the AudFree Audible Converter.
It is able to convert and download Audible books to MP3, FLAC, AAC, and more popular formats. After conversion, you can listen to Audible books on your Alexa or other incompatible devices. Besides, you can save the downloaded Audible books on your local drive. In this way, you can no longer worry about Audible books not showing up in library.
AudFree Audible Converter will keep the original sound quality and all the metadata you need. And the download speed is up to 30 times faster. You can quickly get plain audio files of Audible books for offline listening anywhere.
How to Listen to Audible Books without the Audible Book Not Showing up Issue
- Step 1Add Audible Books to AudFree Auditior
- Open AudFree Audible Converter and you can batch add Audible books to it for conversion. You can add books by clicking the first 'Add' button at the bottom left. You can also directly drag and drop files to the conversion window.
- Step 2Change Audible Output Formats
- Click the "Format" icon in the bottom right to choose the output format. MP3 is the default format and it's compatible with most devices. You can also customize other output parameters as shown above.
- Step 3Convert Audible Books for Offline Playback
- Press the "Convert" button and this converter will convert and download your Audible books quickly. When it is done, you can click the target folder on your computer to check the downloaded files. Then you are able to listen to Audible books offline with any media player or device. You can enjoy Audible audiobooks without the Audible book not showing up in library issue.