How to Fix Spotify Wrapped Not Working/Loading/Showing 2023

By Charles Davis Updated on 2023-12-5 / Update for Spotify Tips

When you're in a bind or a mess, you get solace from Spotify music. Now, Spotify has introduced the "Wrapped" feature to bring those memories back to you. In this way, you can see what songs, artists, and genres you've listened to throughout the year. And in this year, users can get new features like Me in 2023 Spotify Wrapped and they can get it on desktop. Yet, when Spotify users want to enjoy and celebrate their memories, they unexpectedly find Spotify Wrapped not showing up issue.

Users faced different situations regarding Spotify Wrapped not working, including Spotify Wrapped story not working, app crashing, and skipping slideshows, etc. What the hell is going on here? In this article, we will provide the reasons and possible solutions for Spotify Wrapped something went wrong. Moreover, you will learn about an amazing tool that can download Spotify Wrapped songs for free for offline listening.

fix spotify wrapped not working and showing up

Part 1. Why Is My Spotify Wrapped Not Working/Showing Up/Loading

Spotify Wrapped is a new highlight for Spotify users. But while Spotify lovers enjoy their most listened to albums and playlists this year, some users often ask: why is my Spotify Wrapped not loading? Before you can understand the reason behind it, you need to make sure that the way you view personalized Spotify Wrapped is right based on the tutorial below.

How to View Spotify Wrapped 2023

see spotify wrapped on mobile and desktop

Step 1. Open the Spotify app on your iOS, Android, Windows or Mac device and sign in to your Spotify account.

Step 2. Click on the Spotify Wrapped 2023 banner on the homepage or just type Wrapped in the search bar.

Step 3. Now, you will get your Wrapped 2023 to see the compiled statistics.

Why Is Spotify Wrapped Not Working/Showing/Loading

You have followed the above steps to see Spotify Wrapped, but you still encounter such situations, such as Spotify Wrapped story not showing up, Spotify Wrapped not popping up, Spotify Wrapped not showing podcasts, etc. The reasons behind these problems are as follows.

✔️ Your Spotify app is running with an old version.

✔️ Your Spotify app has corrupted files.

✔️ Your internet connection is not stable.

✔️ Access to Animation is off on your phone.

✔️ The battery saver of your phone is on.

✔️ Spotify Wrapped is not available in your region.

Besides, if you haven't listened to more than 30 tracks for over 30 seconds each from 5 different artists in the past year, you won't see your Wrapped stats.

View also: How to View Spotify Listening History

Part 2. How to Fix Spotify Wrapped Not Working

The report of Spotify users and the Spotify Community shows that there are five common conditions regarding Spotify Wrapped story not working. You might also encounter an issue from these four, so we'll provide you with the main issues and their detailed solutions.

💡 Spotify Wrapped Not Showing up

This is the main problem faced by Spotify users. When they open the Spotify application, no Wrapped story appears to them and they only see some playlists they have listened to in recent years. To solve this issue, follow the given solutions.

Fix 1. Make Sure that You Are Eligible for Spotify Wrapped

First, you need to ensure that you have a valid Spotify free or premium account to access this feature. Besides, you need to listen to as many as songs from different artists for a long time. In this case, Spotify can analyse your listening stats and show you your year-in-review over the year.

Fix 2. Search for Spotify Wrapped Manually

If you can't get the banner of Spotify Wrapped 2023 in the Spotify app, then you can look for it via the search feature on Spotify.

search for spotify wrapped 2023 manually

Way 1. You can go to the 'search' section in the Spotify app. Then locate the '2023 Wrapped Hub Tile' and tap on it.

Way 2. Type 'spotify:datastories:wrapped' in the search bar on the Spotify app.

Way 3. Type '2023 Wrapped' in the search box.

By using the ways above, you can then get your 2023 Wrapped story.

View also: How to Fix Spotify Search Not Working

Fix 3. Wait for Your Wrapped

If your Spotify Wrapped not loading on the app still, then you need to give it some times. In general, Spotify need some days to complete the Wrapped and show it to each user. So, just be patient and wait untill it is ready for you. But before that, you can still check your Spotify Wrapped 2022.

Fix 4. Delete Spotify Cache

Sometimes, the application stops working due to the collection of corrupt files in the app. Removing these corrupted files causes the application to work efficiently, thus solving the problem of Spotify Wrapped stats not showing up.

clear cache to fix spotify wrapped not showing

Step 1. Open the Spotify app and click on the "Settings" button.

Step 2. Scroll down to "Storage" and select "Clear cache" to delete Spotify cache.

Fix 5. Install the Latest Spotify App

An outdated version of Spotify can also cause the Spotify Wrapped unavailable issue. You just need to update your Spotify application to the latest version on your device to make it run smoothly.

Fix 6. Use a VPN

It is possible that many users are using Spotify at the same time to view this feature, which may slow down the server and cause the Spotify Wrapped link not working. It is recommended that you wait a while or use a VPN to connect to another server to get Spotify Wrapped 2023.

Fix 7. Access via Web Browser

Besides finding the Wrapped banner on the Spotify app, you can get it via a web browser. Please go to webpage and log in to your account. Then you will be able to get your Wrapped story.

💡 Spotify Wrapped Story Not Working/Loading

Some users have reported that the Spotify Wrapped not loading/animated problem occurs from time to time. Here you can refer to the following solutions.

Fix 1. Check Your Internet Connection

Internet connection is another major reason for Spotify Wrapped not working and Spotify Wrapped something went wrong. So, ensure to have a stable internet connection to load Spotify year-in-review stats.

Fix 2. Check the Accessibility Settings on Your Phone

Maybe the animation settings of your phone are off. If so, then you need to turn that on so that Wrapped stories can be uploaded and animated on your phone.

Fix 3. Try Third-party Stats Websites

You can also try Instafest, Receiptify,, Pie Chart, etc. to view your Spotify year-end review stats.

View also: How to Get Spotify Instafest

View also: How to Use Spotify Receiptify

View also: How to See Spotify Pie Chart

View also: How to Get Spotify Iceberg

💡 Wrapped Stories Crashing the App

Have you ever encountered a situation where the Spotify app crashes without warning whenever you check Spotify Wrapped? If so, the following scenarios will help.

Fix 1. Restart the App

Your Spotify app might slow down or have any software glitch. In this case, you need to quit and restart the app to enjoy Wrapped stories successfully.

Fix 2. Delete Cache

Cache of any application may causes serious issues. Thus, go to clear Spotify cache to listen to Spotify Wrapped story.

Fix 3. Log out and Log in Spotify Again

log out of spotify to fix spotify wrapped not working

You can also try to sign out and sign in your Spotify account to solve the issue. Please head to the settings section on the Spotify platform. Then click on 'Log out' and sign out your Spotify account. Later, log in to your account again.

Fix 4. Uninstall and Reinstall the Spotify App

Maybe your Spotify app is running with an old version. If so, then it won't work well. So, you have to uninstall the old Spotify app and reinstall it to the latest version.

uninstall spotify on phone

💡 Spotify Wrapped Slideshow Not Working

You may be experiencing a situation where the Spotify Wrapped animation not working 2023, i.e. the Spotify app keeps skipping slides or only shows the last slideshow. Below are a few solutions.

Fix 1. Set Your Phone Animation Settings to On

Ensure to turn on the Animation Settings on your phone so that Spotify Wrapped slideshow loads smoothly. Then see if the problem is solved.

Fix 2. Turn Off Battery Saver on Your Phone

Sometimes, the battery saver does not allow many things to run on the phone. Turn off the battery saver to listen to Spotify Wrapped stories without skipping and solve Spotify Wrapped 2023 slideshow not working without a hitch.

turn off battery saver to fix spotify wrapped story not working

Note: If you still can't get the issue fixed by the methods above, then you can contact Spotify Support team and ask them for further assistant.

💡 Spotify Wrapped Not Accurate

Some users felt that their 2023 Spotify Wrapped was not a completely accurate summary of their past year, such as incomplete listening data or Spotify Wrapped not showing podcasts.

Fix 1. Confirm the Recording Time

Generally, Spotify Wrapped records music data from January 1 to October 31 of each year, which means there are two full months of lost listening data. Then you can only view Spotify music that was listened to during the corresponding time period.

Fix 2. Listen to Music on Spotify More Often

There are many music streaming services today, except Spotify. And if you listen to music on other platforms regularly, Spotify will have less data to detect, which in turn will lead to inaccurate Spotify Wrapped data. The most straightforward solution is to listen to more of your favorite songs on Spotify.

Part 3. How to Download Spotify Wrapped Music Offline for Free

With the above solutions, you are able to solve the issue of Spotify Wrapped not working without any problem. Now, on a lighter note, we'll show you how to listen to your favorite Spotify tracks offline from Spotify Wrapped. As you probably know, Spotify only allows its premium users to download Spotify music, what about free users?

In fact, for free users to do this, a professional third-party software like AudFree Spotify Music Converter is a must. It can download Spotify music to your computer locally so that you can listen to it offline without premium as you like.

Also, it can convert Spotify music to MP3, AAC, FLAC, WAV and many other audio formats. During the conversion process, the original ID3 tags of Spotify music are kept intact, such as album, title, artist and playlist. And it can convert music from Spotify at a fast speed. In turn, you can play Spotify Wrapped songs offline without any restrictions on multiple devices.

Main Features of AudFree Spotify Music Converter

audfree spotify music converter
  • Download Spotify Wrapped songs to computer locally for all Spotify users
  • Convert Spotify music to MP3, FLAC, WAV and other common audio formats
  • Listen to Spotify Wrapped tracks offline without premium
  • Download Spotify music with original audio quality and ID3 tags

Remember: Ensure to download and launch the AudFree Spotify Music Converter on your Mac or Windows computer before learning how to listen to Spotify offline wothout premium.

Step 1Add Spotify Music to AudFree Spotify Music Converter
import spotify wrapped music to audfree software
If the converter is successfully launched, you can start adding Spotify music. There are two ways here, the first one is to drag and drop your favorite Spotify Wrapped tracks on the main interface. The other is to copy-paste the song's link and paste it into the search bar. After that, click the '+' icon to add the selected song.
Step 2Set Output Preferences for Spotify Songs
change spotify output settings
After adding the songs, click on the Menu icon at the top. Select the Preferences and the Convert section, then set the Spotify song's output audio format to MP3, WAV, AAC and FLAC. In addition, you can also change other parameters such as channel, sample rate and bit rate.
Step 3Listen to Spotify Wrapped Music Offline without Premium
download spotify wrapped songs offline without premium
Click the "Convert" button at the bottom of the page, the converter will start downloading the Spotify songs you selected to your computer locally. Once done, you can keep Spotify music forever and you have the freedom to play Spotify music on any device or media player effortlessly.

Part 4. Conclusion

This article teaches you the common causes and all possible solutions for Spotify Wrapped not appearing issue. Then you can take advantage of the Spotify Wrapped feature to review your annual music experience. By the way, if you desire to enjoy Spotify Wrapped songs offline without premium, then AudFree Spotify Music Converter is the perfect partner for you. You can use it to download, convert, and save your Wrapped songs as local files on your device. Then you can listen to them without using internet data anytime and anywhere.

Charles Davis

Charles Davis

Chief Editor

(Click to rate this post)
Charles Davis is the chief-editor of AudFree Company, who writes a variety of tech articles and music reviews, such as hot software releases and Spotify music tips.

AudFree SpoDable

Download Spotify songs, playlists, audiobooks, and podcasts to MP3, etc. with ease.