How to Fix Spotify Wrapped Not Working/Loading/Showing Up 2025

By Charles Davis Updated on 2025-12-08 / Update for Spotify Tips

"Why is my Spotify Wrapped not working?" Spotify Wrapped 2025 is here. Yet, when you want to enjoy and celebrate your memories, you unexpectedly find Spotify Wrapped not showing up issue. You see your friends share their 'Listening Age', 'Top 5 Artists', etc., while you can share nothing. It is frustrating when you can't access the feature you waited all year. But you can use the quick fix to solve the issue.

Quick Fix: If you can't see the Spotify Wrapped banner on your Spotify platform's Home screen, please type 'spotify:datastories:wrapped' in the search box to find it.

If this solution doesn't work, in this article, we will provide the reasons and possible solutions for Spotify Wrapped something went wrong. Moreover, you will learn about an amazing tool that can keep Spotify Wrapped songs forever for free for offline listening.

fix spotify wrapped not working and showing up

Part 1. Why Is My Spotify Wrapped Not Working/Animated/Showing Up/Loading

Before you get the solutions, it is helpful to learn why Spotify Wrapped story not showing up, Spotify Wrapped not popping up, Spotify Wrapped not showing podcasts, etc. The reasons behind these errors are as follows.

1. Outdated Spotify App

If your Spotify app is running with an old version under 9.1.0, it can't load the Spotify Wrapped features well. This is because Spotify Wrapped 2025 uses advanced animations and interactive data visualizations that the old versions of app can't render simply.

2. You Are Not Eligible for Spotify Wrapped

To get Spotify Wrapped report, first, you need to ensure that you have a valid Spotify free or premium account to access this feature. And your listening history should be between January 1st and October 31st, 2025. Besides, you must have listened to at least 30 different songs and each track must last longer than 30 seconds. What's more, you must have listened to at least 5 unique artists.

Note: Local MP3 files and Private Session streaming on Spotify won't be counted toward Wrapped data.

3. Corrupted Local Cache in Spotify App

It is noted that Spotify stores temporary cache files on your device to make the app run faster. Yet, if the cache files contain the old data from the previous Wrapped version of the home screen, it can block the new banner from displaying.

4. Spotify Server Overload

When the Spotify Wrapped came out, millions of Spotify users tried to access their stories at the same time. In this case, it will create a massive spike in server traffic. And you might see a 'Something went wrong' error or a blank screen on your Spotify app, as the Spotify server was too busy to reply.

5. Outdated Device Operating System

If you use an older device, such as the iPhone 7 or an older Android device running Android 8.0, you may get the Spotify Wrapped not loading issue and the Spotify app will crash instantly.

6. Region Restriction

It is noted that some regions have strict data privacy laws that may delay or block specific Spotify Wrapped features. In this, you may get 'page not found' or 'couldn't find this page' for Spotify Wrapped.

Part 2. How to Fix Spotify Wrapped Not Loading/Working/Animated

If you have checked you are eligible and the search method didn't work, then please follow the fixes below to fix Spotify Wrapped 2025 error.

More Solutions to Fix Spotify Wrapped Not Working/Showing Up

Fix 1. Update to the Latest Spotify App

An outdated version of Spotify can also cause the Spotify Wrapped unavailable issue. So, you just need to update your Spotify application to the latest version on your computer or mobile device to make it run smoothly.

Fix 2. Force Close Spotify App and Restart

Sometimes the app gets stuck in an 'unresponsive' state. So, a forced reset will clear the active memory. You can force stop the Spotify app on your device, wait for seconds and then restart it.

Fix 3. Delete Spotify Cache

Sometimes, the application stops working due to the collection of corrupt files in the app. Removing these corrupted files causes the application to work efficiently, thus solving the problem of Spotify Wrapped stats not showing up.

clear cache to fix spotify wrapped not showing

Step 1. Open the Spotify app and go to the "Settings" section.

Step 2. Scroll down to "Storage" and select "Clear cache" to delete Spotify cache.

Fix 4. Check Your Internet Connection

Internet connection is another major reason for Spotify Wrapped not working and Spotify Wrapped something went wrong. So, ensure to have a stable internet connection to load Spotify year-in-review stats. You can try to switch from WiFi to 5G/4G cellular data. Besides, go to Spotify app's Settings to turn of the Data Saver feature, as it will block the high-quality video loops used in Spotify Wrapped stories.

Fix 5. Log out and Log in Spotify Again

log out of spotify to fix spotify wrapped not working

You can also try to sign out and sign in your Spotify account to solve the issue. Please head to the settings section on the Spotify platform. Then click on 'Log out' and sign out your Spotify account. Later, restart your device and log in to your account again.

Fix 6. Access via Web Browser

Besides finding the Wrapped banner on the Spotify app, you can get it via a web browser. Please go to Spotify Wrapped webpage and log in to your account. Then you will be able to get your Wrapped story.

Fix 7. Enable 'Reduce Motion' or 'Remove Animations'

If your Spotify app crashes when the Spotify Wrapped animations start, your phone might be overwhelmed by the graphics. So, you can activate this feature on your device to force Spotify to load a static and simplified version of the story. Just go to your Android or iOS device's settings, find the 'Reduce Motion' on iOS or 'Remove Animations' on Android, then turn it on.

Fix 8. Uninstall and Reinstall the Spotify App

If all these solutions don't work, you have to uninstall the Spotify app on your device completely and reinstall it to the latest version.

uninstall spotify on phone

Fix 9. Wait for Your Wrapped

If your Spotify Wrapped not loading on the app still, then you need to give it some time. In general, Spotify needs a few days to complete the Wrapped and show it to each user. So, just be patient and wait until it is ready for you.

Fix 10. Try Third-party Stats Websites

You can also try Spotify Instafest, Spotify Receiptify, Last.fm, Spotify Pie Chart, etc. to view your Spotify year-end review stats.

View also:

How to Get Spotify Iceberg

How to Get Spotify Color Palette

How to Get Spotify N Gen

How to Get Spotify Obscurify

How to Fix Spotify Wrapped 2025 New Feature Errors

1. Spotify Wrapped Listening Age Not Showing

If you can see your top songs but the Listening Age slide is skipped, it may be due to your listening history being too diverse or lacking enough data from a specific era, causing the algorithm to be unable to calculate your 'music age'. This is not a bug, it is a data issue. So, there is no solution to it.

2. Spotify Wrapped Party Link Fails

When you try to invite friends to your Wrapped party but the link fails, it may be caused by a version mismatch. It is noted that all users must be on the latest version of the Spotify app. Otherwise, the party will fail to launch.

3. Your Spotify Wrapped Club Missing

If the 'Clubs' feature, like Soft Hearts Club, is missing, it is often because your listening history didn't have enough distinct 'mood' data for the algorithm to categorize you. There is no manual fix to it. But you can ensure your Spotify app is updated to version 9.1.0, as outdated apps often skip this specific animation.

Part 3. How to Keep Spotify Wrapped Music Offline for Free

With the above solutions, you are able to solve the issue of Spotify Wrapped not working without any problem. You can check the Spotify Wrapped playlist of your year. However, this playlist is not permanent and some songs might be removed due to licensing right. Besides, once you cancel your Spotify Premium, you will lose the playlist forever. Though Spotify allows its premium users to download Spotify music, Spotify Free users can't do that and the downloads are cache files only.

So, we'll show you how to listen to your favorite Spotify tracks offline from Spotify Wrapped. A professional third-party software like AudFree Spotify Music Converter is a must. It can download Spotify music to your computer locally so that you can listen to it offline without premium as you like.

Also, it can convert Spotify music to MP3, FLAC, WAV and many other audio formats. During the conversion process, the original ID3 tags of Spotify music are kept intact, such as album, title, artist and playlist. And it can convert music from Spotify at a fast speed. In turn, you can play Spotify Wrapped songs offline forever without any restrictions on multiple devices.

Remember: Ensure to download and launch the AudFree Spotify Music Converter on your Mac or Windows computer before learning how to listen to Spotify offline wothout premium.

Step 1Add Spotify Music to AudFree Spotify Music Converter
import spotify wrapped music to audfree software
If the converter is successfully launched, you can start adding Spotify music. Find your favorite Spotify Wrapped tracks within the Spotify web player on AudFree tool, then click the '+' icon > 'Add to list' to add the song.
Step 2Set Output Preferences for Spotify Songs
change spotify output settings
After adding the songs, click on the Menu icon at the top. Select the Preferences and the Conversion section, then set the Spotify song's output audio format to MP3, WAV, AIFF, FLAC, etc. In addition, you can also change other parameters such as channel, sample rate and bit rate.
Step 3Listen to Spotify Wrapped Music Offline without Premium
download and keep spotify wrapped songs offline without premium
Click the "Convert" button at the bottom of the screen, the converter will start downloading the Spotify songs you selected to your computer locally. Once done, you can keep Spotify music forever and you have the freedom to play Spotify music on any device or media player effortlessly.

Part 4. Conclusion

This article teaches you the common causes and all possible solutions for Spotify Wrapped not appearing/working/animated issue. After reading, you can take advantage of the Spotify Wrapped feature to review your annual music experience. By the way, if you desire to enjoy Spotify Wrapped songs offline without premium, AudFree Spotify Music Converter is the perfect partner for you. You can use it to download, convert, and save your Wrapped songs as local files on your device forever. Then you can listen to them without using internet data anytime and anywhere.

Charles Davis

Charles Davis

Chief Editor

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Charles Davis is the chief-editor of AudFree Company, who writes a variety of tech articles and music reviews, such as hot software releases and Spotify music tips.