How to Delete Tidal Account Permanently and Completely

By Miley Swift Updated on 2023-09-27 / Update for Tidal Tips

"How do I delete my Tidal account?" It is easy to make it. But why do you want to delete Tidal account? In fact, there are various reasons for that. Maybe you're not happy with the Tidal music service. Or, you're canceling your Tidal subscription. Whatever the reason, it's not hard to delete your Tidal account. Yet, deleting your account will remove all associated information of Tidal, including your profile, playlists, and followers. So, saving all the detail you need before you delete a Tidal account is recommended.

If you're fed up with Tidal, this article will be helpful for you. We'll walk you through the process of deactivating Tidal account permanently step by step. Besides, we will show you an ultimate tool to back up your favorite Tidal music files before you cancel a Tidal account.

how to delete tidal account

Part 1. Why Do You Need to Delete Tidal Account?

Before we get into how to remove Tidal account, let's first answer the question: why would you want to do this? There are a few reasons you might want to delete a Tidal account completely.

📌1. You're not using it anymore and want to close your account to stop being charged.

📌2. You're unhappy with the service and want to cancel your Tidal subscription.

📌3. You're moving to a different music streaming service and want to deactivate Tidal account.

Part 2. How to Delete Tidal Account Permanently through Website

Whatever your reasons for wanting to delete your Tidal account, the process is relatively simple and straightforward. Now, let's take a look at how to delete Tidal account completely and permanently through Tidal official website.

Step 1. Go to Tidal's website and log in to your account.

Step 2. Hover your mouse over your name in the top right corner of the screen. Then click "Settings" in the drop-down menu.

Step 3. In the "Account" section of the "Settings" page, click the "Deactivate Account" button.

how to delete tidal account on web

Step 4. On the "Deactivate Account" page, enter your password in the "Password" field and click the "Deactivate Account" button.

Step 5. On the pop-up window, click the "Deactivate" button to confirm to deactivate your account.

Note: Your account has now been deactivated but has not yet been permanently deleted. If you decide you want to reactivate your account, you can do so by simply logging back in. Your account information will still be there, waiting for you.

Yet, if you're sure you want to delete your account permanently, there's one more step you need to take. That is requesting Tidal to delete your account.

Step 1. Head to webpage on your device. Then choose 'I am a subscriber and have a question' from the box.

open tidal support webpage

Step 2. Enter the info of your Tidal account that you want to close.

Step 3. Scroll down to the 'Subject' field, then type 'I want to delete my account' or else.

describe and submit delete tidal account request

Step 4. Then you need to give the reasons why you want to close your account in the 'Tell us more' field.

Step 5. Once done, click the 'Submit a Request' button.

Tidal will then delete your account within 24 hours. And you will get a confirmation email from Tidal.

Part 3. How to Delete a Tidal Account Completely on iPhone/Android via App

You can also remove Tidal account on mobile devices via the Tidal for iOS or Android app directly. Besides, you can do that via iOS device's Settings app. Let's see how to do that below.

Way 1. Via Tidal App on iOS and Android Devices

Step 1. Open the Tidal app on your iPhone or Android device and log in to your account.

Step 2. Tap the "More" tab in the bottom right corner of the screen.

Step 3. Scroll down and tap "Settings".

Step 4. Tap "Account" in the "Settings" menu.

Step 5. Tap "Deactivate Account".

Step 6. Enter your password in the "Password" field and tap "Deactivate Account".

Step 7. Tap the "Deactivate" button to confirm that you want to close your account.

Way 2. Via iOS Settings App

Step 1. Go to the Settings app on your iOS device like iPhone or iPad.

Step 2. Hit on your profile on the screen.

Step 3. Here you will see lots of accounts in the list.

Step 4. Locate Tidal and hit on it. Then touch 'Delete Account'.

After the steps above, your Tidal account will be closed completely and permanently.

Part 4. How to Remove Tidal Account by Sending Email

If you cannot delete your Tidal account through the website or app, you can try sending an email request to Tidal's customer support team. Here's what you need to do:

Step 1. Go to your email account and start a new email to send an email to Tidal's customer support team at [email protected].

Step 2. In the email's subject line, write "Delete my account".

Step 3. In the body of the email, include your username, email address, and the reason you're requesting to delete your account.

Step 4. Send the email by clicking 'Submit' and wait for a response from Tidal's customer support team.

Tidal's customer support team may take a few days to get back to you, so be patient. Once they've received and processed your request, your account will be permanently deleted.

Part 5. How to Back up Tidal Songs before You Delete Tidal Account

Deleting your Tidal account will also delete all of the music you've saved and downloaded on your account. So, if there are any Tidal songs or albums you want to keep, you'll need to download them in advance.

You can use AudFree Tidal Music Converter to download Tidal songs, playlists, and albums to your computer as MP3, M4A, FLAC, or WAV files. This tool also allows you to alter Tidal music output audio channel, bit rate and more. Besides, you will get a 5X conversion speed process to do the job. Once you've downloaded the Tidal songs you want to retain, you can transfer them to your iTunes library or any other music player you use.

Key Features of AudFree Tidal Music Converter

audfree tidal music downloader
  • Download songs, playlists, albums, etc. from Tidal to MP3, M4A, FLAC, WAV, M4A, M4B
  • Preserve ID3 tags of Tidal audio tracks, including song title, artist, album, year, genre, and more
  • Convert Tidal songs at 5X faster speed with lossless quality
  • Download songs from Tidal Free, Tidal HiFi and HiFi Plus accounts

AudFree Tidal Music Converter is available for both Windows and Mac computers and is very easy to use. Here's how to use AudFree Tidal Music Converter to download Tidal songs for backing up. Just follow these simple steps.

Step 1Download and install AudFree Tidal Music Converter
First, you'll need to download and install AudFree Tidal Music Converter on your computer. You can get the program from its official website or this page. Click the "Download" button and follow the on-screen instructions to install it.
Step 2Launch AudFree Tidal Music Converter and log in to your Tidal account
launch the audfree tidal music converter
When the program is installed, launch it and log in to your Tidal account in the pop-up Tidal app. You'll need to enter your username and password associated with your Tidal account.
Step 3Select Tidal songs, playlists, or albums you want to download
copy and paste tidal songs into audfree tool
Once you're logged in, you'll see all of the songs, playlists, and albums in your Tidal account. Just select the ones you want to download. You can hold the target track and drag it to the main screen of the AudFree program. Or, you can copy the track's shared link and put it into the blank bar on the AudFree tool. Later, you need to load the track by hitting on the plus icon.
Step 4Choose an output format to download Tidal playlists
set output parameters to backup tidal music
Next, you'll need to choose an output format for the Tidal songs you want to download. AudFree Tidal Music Converter supports exporting Tidal tracks to MP3, M4A, FLAC, M4B, AAC, and WAV files. To make it, please choose the Menu icon and pick up Preferences. Then touch Convert and you can start to set the output format for Tidal music files. And you can customize Tidal music output bit rate, sample rate, audio channel and even the conversion speed. After that, tap 'OK' to finish your settings.
Step 5Start downloading and backing up Tidal songs
download tidal songs offline before deleting tidal account
Once you've chosen an output format for Tidal music, click the "Convert" button, and the program will start downloading Tidal songs to your PC offline. Once the downloading process is complete, you'll find all your Tidal songs in the selected output folder. At last, you can still listen to Tidal songs even after you close Tidal account.

Part 6. FAQs about Deleting Tidal Account

Q1: Will I Lose My Music If I Close My Tidal Account?

A: Yes. Once you delete your Tidal account, you will lose all your music in Tidal, including downloaded tracks and even your account info. Besides, you won't be eligible for Tidal free trials or its special offers.

Q2: I Got an Error Message when I Try to Delete a Tidal Account. How to Fix It?

A: While meeting such an issue, it may be a technical problem. So, you need to ask Tidal support team for help.

Q3: How Do I Remove My Tidal Account If I Signed up via Facebook Account?

A: It is easy. You can log in to your Facebook account to head to the Settings section of Tidal. Then you can hit on the 'Delete Account' button to close your Tidal account.

Q4: What Are the Differences between Deleting Tidal Account vs Canceling Tidal Subscription?

A: If you cancel your Tidal subscription, you will be back as a Tidal free user and lose your subscription as well as can't access its benefits. But you can still access your existing Tidal profile. Yet, while closing a Tidal account, it means that you can't access your profile and offline music anymore.

Part 7. Conclusion

Deleting your Tidal account permanently is a process that can be completed in a few simple steps in this post. To start, make sure you have all the information you need in advance and remember to back up any Tidal music or playlists you want to keep. Once your account is deleted, it cannot be recovered. By the way, to back up Tidal audio tracks, the AudFree Tidal Music Converter is your best choice. You can use it to download any audio content from Tidal and save them as MP3, or other audio formats. And you can keep Tidal music forever on your device for listening offline even if you close your Tidal music account.

Miley Swift

Miley Swift

Staff Editor

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Miley Swift is a professional content creator in the field of music entertainment and tech. Passionate about Tidal streaming technology, she is adept in offering and updating relevant tech skills and tools of Tidal music.

AudFree Tidable

Download and convert Tidal HiFi and MQA songs to MP3, FLAC, WAV, M4A at 5X speed.